Articles for category: Delivery

April 30, 2024

Greg Thomas

I lost my Mouse

For at least 15 minutes, I was staring at my computer, trying a bunch of different tricks, searching for solutions, and restarting my computer. All because my mouse pointer had disappeared. Oh the Horror! The cause?  An update waiting to be accepted. The solution?  If your update is going to cause an inverse reaction to your user’s experience, perhaps try any of the following… Force the update to complete. Warn users. Fix the update? But don’t leave them scrolling around for something that they can’t fix – that’s bad karma when it comes to uninstalling your product.

April 10, 2024

Greg Thomas

The Disrupted Plan

Plans only work if you can keep implementing them. If you’re constantly re-iterating them, always rebuilding them, disrupting them like they never existed… well then they aren’t plans. There just… what was written down today, for you to maybe consider looking at tomorrow but there is no need to follow or adhere to them.

April 7, 2024

Greg Thomas

The Editing Pen

The Editing Pen has no care for what it crosses out. It rips through your carefully meticulated words and strips away everything. It doesn’t care if it is red, blue, black, or green – it has the same job – cut out what doesn’t work. It doesn’t care what your investment was. It doesn’t matter how many parties you miss. It rips it apart until there is nothing left until all that is left is the simplication of your glorious idea and what it is mean to be. The editing pen does that work for you,  as hard as it

Generating Spin

Spin is generated by motion. Motion takes movement (obviously). Movement is generated by taking one step forward, not looking back, not worrying about the stumbles, and just moving forward, one step at a time. You can’t reverse spin, it can slow down, it can falter, but it always picks up again, if you let it. But it starts with motion (obviously), which is the execution of an idea (which doesn’t require motion, which is not so obvious).

What Meetings Used To Be

When they were smaller, you didn’t know you were having them. When you started using chat, you didn’t realize how much faster and simpler they made your life. The first time you had a call with more than two people you marveled at how much you got done in such a short time. When you got together to discuss a topic, a point, a problem – you didn’t need to write copious notes and have follow-up apps for follow-ups, everyone knew what had to happen next and they did it. The first time you had a huge town hall and