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Delivery

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You can’t skip days being a farmer. If you want to sell food at the market in September, you need to till the soil in April, plant in May, water and tend throughout June and July, and pick in August. I most likely have some of the actions and durations mistaken, but you get the picture. You can’t show up in August and do all those things that you should have done months before and…

Someone sent me this error last week. “Could not Process” They asked me if I knew what it was or what it related to. All I could think about was how unhappy that Developer must have been at that point to have written that error with no subsequent log or follow-up information to help the next person to move forward. How bad was their day that this was all they could give?

Processes are meant to be tweaked. To overhaul them, to have the suggestion that they need to be overhauled by one person on their team means one of two things; They don’t understand the process (and thereby think it needs to change) They understand the process (and thereby know it needs to change) You only overhaul once, after that, it’s tweaking on tweaks to keep improving it and making it better. If you’re overhauling your…

Everything. Testing is everything. If you aren’t testing then you aren’t shipping. Consider that the next time you are trying to squeeze your QA team down from four months to three months to two weeks in the hope that “everything works”. Hint: It won’t, but that’s why we test.

When we own something, it becomes a part of us and we want to see it succeed. It can be something as simple as a bug, a task, or any other kind of ticket. Until it’s in our name though, it’s just a thing that has to be done and anyone on the team can do it. But the moment your name gets added to it, now it’s yours, now it’s something. Now it can…