Articles for category: Drive

2 days ago

Greg Thomas

The Best Ticketing System Ever

I’m not sure if Post-it notes on a board have ever been beaten. But I do know that it did not transfer to Remote work correctly – virtual Post-it notes just never took off – so now we have boards on boards of doing things in different ways and hoping they get done. The satisfaction of finishing the Post-it, crumpling it up, and throwing it away can not be beat. It’s a therapeutic finish, and if you get the crumpled piece of paper into the garbage can on the first throw, it’s that much better a feeling. I don’t think

What AI Gives Zero Thought to

AI does not care about optics or politics. It only cares about delivery. AI does not care about how you are feeling today. It only cares about starting the task, making adjustments to the task and finishing the task. AI does not care about who is at the water cooler and what they were talking about. It cares about who it needs to get information from for the next project to be successful. AI isn’t perfect, and it does get it wrong, but the thing it gets right is focusing on the task, what is being delivered to the end

AI talking to Humans talking to AI

AI-masked conversations to humans are massively on the rise. A number of times over the past month, I’ll get… “Well, Claude says…” “Well, Copilot gave me this…” “Well, here is what Gemini came up with…” Yes, of course, that is what it said, but what is your spin? What is your input? What is your context to the issue at hand? Give me your flavour and thoughts around what AI came back with. Either that or just pull me into the chat with your AI.

Get Out of the Way

Let your team work. You don’t need to ask them every day what they did – you need to trust them. You don’t need to check in every few moments – you need to give them time. You don’t need to prompt them for updates – you need to wait for them to come to you. They haven’t forgotten about you; they are trying to work so they can give it to you. They are not an AI Agent, so stop sending them prompts. Get out of their way, let them work; I swear you’ll be amazed.

Meeting Overload

Is the problem too many meetings or not enough time between meetings to do the work? It’s one or the other and until you ask the real question, you’ll never get to the right answer.