The hardest part of building a team is building those you delegate to, who you lean on, and who you bounce ideas off of. In any team, building a bench is the first thing you need to do, it is also the hardest thing to do. You might not have it in place on Day 1, it might take multiple days, that’s okay – because when it does happen, when it clicks, it will be…
What you accomplish speaks volumes louder than what you say you are going to accomplish. Everyone wants to succeed, some want to talk about their success. But the ones that succeed aren’t talking, they are sitting down, doing the work, and waiting for what they build to speak for them. Do the work or talk about it.
Do you learn through books, online courses, in-person courses, seminars, by doing, by failing, etc, etc? How do you learn what you are doing? If you sign up for a course that teaches things a different way, it’s not the course’s fault, they told you how they teach. If you want to learn that topic, you need to figure out a way to adjust your learning style to take it in. Knowing how you learn,…
No one knows your line but you. No one can see it buy you. They won’t believe it till you make it work. It will take multiple attempts, but one day it will work. Trust your Line, Follow your Line. https://www.youtube.com/watch?v=Uw-Ea7Oe008&ab_channel=BoxofficeMovieScenes
The best place to redirect AI is IVR trees. “Press 1 for x…” “I didn’t hear you…” “Are you sure…” “What’s your number…” Instead, start with… “How can we help you? Who do you need to talk to?” Replicate the experience of talking to someone and helping them more than you did before. That’s the test of AI.