Another in my favourite emails that I receive… Dear FirstName, Wouldn’t that be horrible, but for real, there is a person writing this email… Then why not use my name? If I went up to some random stranger and said – “What’s up FirstName?” – what do you think they would say? What do you think the response would be? Even if I was joking (and let’s be honest, “hey buddy”, sounds infinitely better). The…
I get emails from seminars I need to be attending. I’m not sure what drives this need. Many times I feel like responding, but then I worry that it’s going to trigger an upgrade in the mailing lists from “maybe a SPAM” to “attached to a human” and then I’m going to get flooded with even more solicitations for seminars I don’t want to attend. Hello, You have the wrong person, I’m doing great, and…
Do you need to be online? Seriously, do you need to be on Teams all day long? Every now and again when I have a lot of work to do and no need to meet anyone, I go into the Cave. The Cave is where email and messaging is shut off, you go there, you do work and you come out with work done. To go into the cave the following must be true; You…
The weeks leading up to a big event are stressful. Everyone’s trying to get organized, the lists are never-ending, new items are getting added daily, it can feel like you’ll never be ready. And maybe you won’t, and here is the day, and all you can do now is… Enjoy it, support it, work through it, roll with it, learn from it, and grow.
“I need access to the system to get access to all data.” No. What you need is an endpoint you can call whenever you want to get only the data you need. Customers come to us with needs, in the middle there are always wants and stretching towards what they want (ask for the ocean and get the lake you need). The goal is to separate what they want from what they need but also…