Another set of SPAMMY emails I receive. “Can I have a moment?” Well if we’ve never met, and you emailed me out of the middle of nowhere (honestly I have no idea where you live, for all I know you could be on a space shuttle), chances are no we can’t have a moment? Because a moment, that word, means something treasured, something of value, some level of trust that has built up over time…
Do you need to be online? Seriously, do you need to be on Teams all day long? Every now and again when I have a lot of work to do and no need to meet anyone, I go into the Cave. The Cave is where email and messaging is shut off, you go there, you do work and you come out with work done. To go into the cave the following must be true; You…
The same development problems, happen irrespective of the languages and platform you use; Delivery schedules Ticket Management Code Re-use Technical Debt API versioning Branching strategies Templates and Re-Use Data Access When we get past those problems, then the game will change.
Triage – address the immediate problem, stabilize, stop the bleeding, redirect, and move on. Full Serve – someone does it for you, all of it, end to end, your job is to ask for it and it is done. Who you start with, is who you end with. Self-serve – you do it yourself, end to end, you’re on your own. If you have a problem, you don’t ask for help, you use the tools…
There are exceptions to any rule. The goal is to ensure that exceptions don’t become the norm. Because if they do, there is no point in having the rule. And if you don’t have the rule, then the norm is what you tried to stop. Unless of course the rule doesn’t apply anymore, in which case you don’t need to wait for the exceptions to occur. You can just tear it down in advance.