Articles for category: Leadership

August 14, 2024

Greg Thomas

Your Archnemesis

We all have them, and they aren’t people – it’s the one thing that stops you in your tracks and frustrates you to no end. For me it’s TLS and certificates, it’s a pain, I’ve tried learning it over and over again.  I have bashed my head against the table on this subject over and over again.  I secretly hope it is replaced by something much simpler – i.e., SECURITY_ON and SECURITY_OFF Other people get them, they are my kryptonite. We all have our kryptonite, our nemesis, the best thing to do is to find people who get it so

August 13, 2024

Greg Thomas

The User’s Path

If you’re building tools for your users to use. It would be important to ask them… How are they going to use it? What will make them wake up every day and use it? Why do they need to have this? How will it save them time and why? All these questions are about your users and what they need from it.  We sometimes think we have the answers, but we often don’t. We have our perception of the answers, but those are just that, perceptions, not the answers themselves.

August 9, 2024

Greg Thomas

Good Customer Service

Good customer service fixes your issue now and sets you up for success so it doesn’t happen again. The same is true for… Good code. Good project management. Good video games. Good careers. Good opportunities. If you only fix the now and not the tomorrow, the now is destined to happen again. If you push the issue till tomorrow, the issue will keep happening.    

July 28, 2024

Greg Thomas

Being Efficient… is Not Easy

It is an uphill battle. It will require phone calls and waiting for people to answer. It will require presentations and banging your head against the wall. It will require repeating yourself over and over again. It will take patience. It will time. It won’t happen overnight. But you will get there… and maybe you’ll bring some others there with you.

July 26, 2024

Greg Thomas

When your Leading Breaks

Did your new initiative break? Did it not go as expected? Was the team unhappy with what you tried to do that didn’t work? Did it blow up in your face? Good – that’s the idea, your leading should break at some point.  If it’s not breaking, it means you’re not working on it, and if you’re not working on it, it means you’re not trying to get better, it means you’re coasting. And if you’re leading your team right, they will be there to give you feedback and support and help you along the way. That foundation is what

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