There are two ways to shut down the constant stream of Red Herrings. Acknowledge their issue, and ask them if they want to run with it. Ask if that should be the team’s primary focus instead of what they are here to discuss. Ask them for their plan to resolve the issue. A few things will happen. They will not want to run with it. They will not want to change the team’s focus. They…
New teams… Offer new chances. New possibilities. New directions. New opportunities. New paths. New ideas. If you’re willing to embrace it.
We all have them, and they aren’t people – it’s the one thing that stops you in your tracks and frustrates you to no end. For me it’s TLS and certificates, it’s a pain, I’ve tried learning it over and over again. I have bashed my head against the table on this subject over and over again. I secretly hope it is replaced by something much simpler – i.e., SECURITY_ON and SECURITY_OFF Other people get…
If you’re building tools for your users to use. It would be important to ask them… How are they going to use it? What will make them wake up every day and use it? Why do they need to have this? How will it save them time and why? All these questions are about your users and what they need from it. We sometimes think we have the answers, but we often don’t. We have…
Good customer service fixes your issue now and sets you up for success so it doesn’t happen again. The same is true for… Good code. Good project management. Good video games. Good careers. Good opportunities. If you only fix the now and not the tomorrow, the now is destined to happen again. If you push the issue till tomorrow, the issue will keep happening.