Articles for category: Leadership

Are you the Expert?

Maybe you’re the defacto expert who gets called on to fix things. You probably didn’t start out wanting to be that person – it just happened. Now you’re the “Expert”—but you don’t want to be, and you’re the expert only in what you need to know to overcome the problem you’re facing. The only way to stop being the “Expert” is to bring others into the fold, involve others, write documentation, push out information, and give others the tools to become the “Expert.” You might have started as the “Go To” resource to fix a problem, but it doesn’t mean

12 months ago

Greg Thomas

Filling The Gaps

In every role, in every team, there are gaps – work that needs to be done, that we all know needs to be done, but no one has the cycles to do it. These are the gaps. Good leaders identify the gaps, Great leaders fill them – they take on the task and they get it done. That’s how you go from Good to Great.

The Big Event

The Big Event is what you are getting ready for. The release of your software. The presentation you’ve spent the last month working on. The proposal you’ve spent the last week on. The purchase you’ve been saving for. The Big Event is whatever it is that you’ve been wanting to accomplish, working on it bit by bit each day. The Big Event is here – hope you’re ready.  

12 months ago

Greg Thomas

Always Be Challenging

Don’t worry about the closing. Worry about the challenging. If you’re always there, you’re always working, you’re always pushing, you’re never giving, you’re keeping going (like this sentence) – then you are doing the right thing. Always be Challenging.

May 20, 2025

Greg Thomas

How Best to Notify?

When it comes to notifying your users of “what it is you want to notify them about”, the implementation and medium of the notification is just as important as the notification itself. Not going to read the logs or look at the dashboard?  No need to store it anywhere. Is an immediate response required?  Text Message or Slack alert might be the best. Is having the notification as good as seeing it?  Sounds like a job for an email. Beyond the delivery, who needs to know and what they need to do with it are critical. Am I sending this