13 hours ago
You Don’t Need to be First
2 days ago
Who do you report to?
3 days ago
The Best Ticketing System Ever
4 days ago
The Only Time I was an Early Adopter
5 days ago
The Correlation in Stress to Work
6 days ago
What AI Gives Zero Thought to
6 days ago
AI talking to Humans talking to AI
1 week ago
This is How I do it
1 week ago
The Ownership in Your Work
1 week ago
The Leaders You Need
13 hours ago
You don’t need to be the first person to respond to that new bug; you need to be the right person to respond. The race to first is over – now it’s about being the best to respond. Does this match my skill set? Do I know the context? Do I understand the problem? Can I help or hinder? Being the first one to say “I got it, I’m on it” and then wait on it or spin trying to figure it out – give it to the person who is now second. You need a license to drive a …
2 days ago
Who do you report to?
Greg Thomas
I’ve always had a simple view of who I report to, irrespective of the project and the work I’m doing. If I’m leading a team, I report to the members of the team and manage status updates above. You lead your team; you manage their results. The reasoning is simple – your team is what matters most; they are the ones putting in the time, they are the ones investing extra effort, they are the ones who need your help. Your manager should be leading you: what do you need, and how can I help? Same pattern and practice – …
3 days ago
The Best Ticketing System Ever
Greg Thomas
I’m not sure if Post-it notes on a board have ever been beaten. But I do know that it did not transfer to Remote work correctly – virtual Post-it notes just never took off – so now we have boards on boards of doing things in different ways and hoping they get done. The satisfaction of finishing the Post-it, crumpling it up, and throwing it away can not be beat. It’s a therapeutic finish, and if you get the crumpled piece of paper into the garbage can on the first throw, it’s that much better a feeling. I don’t think …
1 week ago
The Leaders You Need
Give them grace to make mistakes when they try their best. Give them space to try out new ideas even though you know it might fail. Give them a path that shows what they could become. Give them the tools to accomplish their goals and learn at the same time. Let them walk before they can run. When they put their hands on the stove, remind them it could burn. Raise them up when they are down. Don’t speak for them; let them and their work do that. These are the leaders we need, and they are also the leaders …
1 week ago
I Don’t Know is the Best Answer
I’ve been running a number of interviews lately, and I’m amazed at how everyone has some type of answer to a question. And sadly, in most cases they are wrong; they are bad answers, and if I’m feeling curious that day, I might keep poking and prodding to see how much I can make your AI hallucinate during the interview. The best candidate I interviewed over the past week asked to use a pencil and paper to draw out the problem and answered a few questions with “I don’t know”. Everything else was solid; he didn’t know it all. No …
1 week ago
Your Best Team Culture
Your team culture doesn’t start and end with a presentation or workshop – it starts the next day. It grows and improves each and every other day from there – as long as you hold true to what you want to accomplish. As soon as you fall back on old habits and practices, the culture falls apart because “If they don’t have to do it, why should I?” Some teams grow an organic culture, and this works; most need a direction, a path, a discussion to move forward. Balance your discussions; weeks and weeks of discussion with no action is …