9 months ago
The Automated Agent
Everyone has an agent and a bot. But how many times do you speed through it to get to the agent? If everyone is trying to bypass your agent, your customers are trying to tell you something.
Blog
9 months ago
Is Blogging Dead?
I’ve been working with GitHub Copilot – which truly is a timesaver when it comes to writing code I’ve written many times over for new projects and lately instead of spending time searching for an issue, I’ll ask ChatGPT how to solve it. They don’t always get it right, but their track record is pretty good. As I ask these technical questions, I keep asking myself – is this the end of technical blogging, and if so, what’s next? There are many blogs I still read because I want to understand more than simply a snippet of code and want
9 months ago
The Problem with Windows Updates
I’ve always thought that how you update your system is the most important part of any software you will ever build for one reason: that everyone will see it over and over again. It has to be good to go, resilient, and infallible. The “Restart” updates for Windows have to be the oddest option that could truly benefit from some AI applications. For instance; If an update doesn’t need to be restarted immediately, do you need to install it now? Download it and hold off on the install. If you haven’t detected any activity on my computer, but applications are
9 months ago
When to Critique
There are times when critique is needed and times when it serves no value. First Day on the job? Give them a chance, everyone screws up. Second Day on the job? Where were you on your second day? Third week on the job? Are they learning and still trying? Would you critique a fireperson’s use of a hose as they are in the middle of putting out the fire? Definitely not, they got the fire out. Save the critique for after the fire, when everyone’s heads are clear and no one’s life is on the line. The same goes for
9 months ago
Walking to the Video Store
Not sure what to do on a Friday night? How about spending 30 – 40 minutes browsing through a store to find the game or movie (or multiples) that would be your weekend? Video Stores were the cornerstone of every strip mall when I was growing up – they were your default (else) condition if you had nothing to do. “Wanna get a movie?” Sometimes they were your planned event. But the best was walking to them-yes, that was the best. Arguing about what you were going to get. Joking about who did better on a game. Laughing about how