11 months ago
How Best to Notify?
When it comes to notifying your users of “what it is you want to notify them about”, the implementation and medium of the notification is just as important as the notification itself. Not going to read the logs or look at the dashboard? No need to store it anywhere. Is an immediate response required? Text Message or Slack alert might be the best. Is having the notification as good as seeing it? Sounds like a job for an email. Beyond the delivery, who needs to know and what they need to do with it are critical. Am I sending this